Shipping to the USA is unfortunately quite expensive because we are not based in the USA. We ship all orders internationally from outside the country using fully tracked international services only. This ensures your order is protected and can be monitored every step of the way, but it does come at a higher cost due to international postage rates, tracking, and customs processing.

Once your order is dispatched, Blu-ray discs typically take 7 to 10 business days to arrive in the USA. You will receive a tracking number that works globally, so you can follow the package in real time.

We understand the cost is higher than domestic shipping, but this is the most reliable way we can get your discs to you safely and with full visibility. Let us know if you have any other questions!

Blu-ray releases have a three to four-month pre-order window before shipping to ensure quality control and due diligence for every Refuse Films release.

Please consider your purchases carefully, as pre-orders can't be cancelled.

We are a small boutique Blu-ray label, and pre-orders factor into our Blu-ray manufacturing and production. As a result, pre-orders can't be cancelled.

We greatly appreciate your support for our small label. Thank you. 

Yes, our Refuse Films Blu-ray releases are region-free, ensuring they can be played worldwide without any restrictions, providing a segregation-free viewing experience, regardless of location.

We ship our products worldwide, ensuring that our customers from around the globe can enjoy our exclusive brand of repugnant, underground filmmaking.

We provide international tracking for each parcel, allowing you to monitor the shipping progress and estimated delivery date in real time.

Yes, unless otherwise mentioned, all of our releases are factory-pressed.

We exclusively use sturdy cardboard packaging paired with protective bubble wrap to ensure your order arrives in perfect condition.

We gladly accept wholesale orders. For more details on wholesale opportunities, please contact us at refusefilms@gmail.com, and our team will provide you with the necessary information and assistance.